Leather
As a natural material, even the finest leather will age with time and use, requiring daily maintenance to keep it in top condition. Hand-dyed color may change color with use and exposure to light - a unique and natural feature of this material.
Daily Maintenance
- Use a shoe brush or clean cotton cloth to gently remove dust from the shoes before and after each wear.
- Please in a well-ventilated and shaded location not exposed to direct sunlight. Direct sunlight may accelerate the color change.
- Leather is elastic and tough, however, we recommend that you wear the shoes in a rotation, in order to allow the leather to “rest” and also prevent excessive moisture.
Basic Maintenance
- Use a shoe brush to remove dust and dirt from the shoes, top to bottom. Pay attention to the leather creases, seam edges and other areas that can easily collect dirt.
- Apply a small quantity of leather conditioner or protective oil to a clean cotton cloth and gently spread it evenly over the surface of the shoe. (Please note that if you apply too much at once directly on the shoes, it may cause stains due to excessive absorption).
- After applying the lotion to the pair of shoes, let the shoes sit for 3 to 5 minutes in order to absorb the care product.
- After the leather has rested, use a shoe brush to shine the pair of shoes. If you don’t have a shoe brush, you can use a clean white cotton cloth to polish the pair of shoes, which will achieve the same effect. (Please note that when rubbing the shoes with a cotton cloth, it is normal for the dye to adhere to the cotton cloth, so be careful not to use the dyed cotton cloth to wipe other colored areas, which may cause unintentional stains).
Rain-Drenched Shoes
- After using dry cloth or toilet paper to lightly wipe off the rain and dirt, fill the shoes with newspaper to absorb water for 15 to 20 minutes. Perform this cycle 2-3 times. Take out the soaked newspaper, then insert dry newspaper wrapped with a towel or the original “paper ball” into the shoe to reset the shoe shape. Place the shoe in a cool, well-ventilated area to dry. Do not dry the leather in direct sunlight or with hot air, as this may harden the leather and cause cracks or potential color changes.
- After the shoes have dried, white stains may appear on the leather, which is completely normal and can disappear or become less visible with proper maintenance.
- Apply leather care lotion evenly to the shoes for polishing in order to prevent cracking.
Repair Policy
Repair Costs
Basic repair price list. These quotations do not include shipping costs. The customer is responsible for all shipping costs.
Repair is not possible in the following cases:
- This product’s design has changed
- This product is not recognized as a HTHREE product
- The product has been modified with non-HTHREE components
- There are no available repair parts or materials
