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Purchase Policy

HTHREE ONLINE utilizes a membership system - please complete the membership registration procedure: Membership Registration

*If you encounter any login issues or membership data search issues, please contact us.

How to make a purchase?

  1. Select products
    On the product details page, select the color, size and quantity, then click the “Add to Cart” button. If you need to change your purchase details, please click on the “Shopping Cart” button to view and edit. *Products added to the Shopping Cart will be automatically deleted after a certain period of time has passed.

  2. Log into your account
    Before purchasing, you need to log in into your account, using your registered email address and password.
    If you have already registered an account, you may skip this page and move on to the next step.
    If you have not registered an account, please set up a new account by clicking on “Register.”

  3. Product Prices and Payment
    Check your order information then click “Buy.”
    Please pay the indicated price (including tax) and total shipping cost. <All prices shown on this website include a sales tax>
    After you have completed the purchase, you will receive a confirmation email from HTHREE with a purchase summary.


  • hthreeshoes-online.com accepts Vicsa, JCB and Mastercard. Your payment information will be processed as an SSL Secure Certificate transaction via a SSL encryption system.

  • All transactions will be processed in New Taiwan Dollars.

  • We do not accept by bank wire or check.


Customs Duty

In the event that a duty is processed during customs clearance on a cross-border transaction, the relevant taxes and fees will be borne by the receiving party.


Contact Us

If you have any issues, you may use the following methods to contact our customer service (during working hours)

  • Customer Service Email_ info@hthreeshoes.com 
  • Customer Service Phone_02-85123615 
  • Working Hours_ Mon. - Fri. | 10:00 - 17:00 


*If we encounter any malicious purchase behaviors, such as malicious returns or exchanges, order cancellations or any behavior that the Company’s partner membership site regards as inappropriate, resulting in disturbances or damages to the Company’s partner membership site’s daily operations, the Company’s partner membership site reserves the right to refuse the transaction.


*HTHREE will not initiate calls to ask you to make ATM transfers or inquire about your account details or purchase points. If you receive suspicious calls or emails, please remain calm and do not respond, and contact us for further confirmation.